Temu is an online shopping platform that offers a wide range of products, from clothing and shoes to electronics and pet supplies. Temu claims to provide high-quality items at wholesale prices, with free shipping for new users and free returns within 90 days. But how does Temu compare to other online shopping platforms? We decided to test it out and share our experience with you.

What We Ordered

We browsed through the Temu website and selected some items that caught our eye. We ordered the following products:

• A Halloween nail set with skull and ghost designs – 5.99 USD
• A butterfly haircut wig with long straight layered hair – $10.57
• A solar-powered outdoor light string with 20 LED bulbs -$15.98
• A mini wooden house kit with furniture and accessories – $17.48
• A smart watch for men with heart rate monitor and GPS – $29.47

The total cost of our order was $71.54, which included a 10% discount for new users. We paid with PayPal, which was one of the payment options available on Temu.

How Long It Took to Arrive

We placed our order on October 15, 2023 and received a confirmation email with a tracking number. According to the Temu website, the estimated delivery time for our order was 15 to 25 business days, depending on the destination and customs clearance. We live in New York, USA, so we expected our order to arrive by mid-November.

However, we were pleasantly surprised when our order arrived on November 3, 2023, which was only 19 days after we placed it. The package was delivered by USPS and had a Temu logo on it. The package was well-sealed and had no signs of damage.

What Condition It Came In

We opened the package and inspected each item carefully. Here is what we found:

• The Halloween nail set was exactly as described on the website. It came with 24 pieces of false nails in different sizes, a nail file, a nail glue, and a instruction manual. The nails had a glossy finish and a smooth texture. The skull and ghost designs were clear and cute.
• The butterfly haircut wig was also as described on the website. It came with a wig cap, a comb, and two clips. The wig was made of synthetic hair that looked natural and soft. The color was a dark brown with subtle highlights. The bangs were slightly long, but we could trim them if we wanted to.
• The solar-powered outdoor light string was in good condition as well. It came with a solar panel, a stake, and a switch. The light string had 20 LED bulbs that were shaped like flowers. The bulbs were colorful and bright. The solar panel had a protective film that we had to peel off before using it.
• The mini wooden house kit was the most impressive item we ordered. It came with a wooden box that contained all the materials and tools we needed to assemble it. The materials included wood, paper, fabric, metal, plastic, and glue. The tools included scissors, tweezers, ruler, needle, and brush. The kit also came with a detailed instruction manual that had step-by-step pictures and diagrams.
• The smart watch for men was the only item that disappointed us a bit. It came with a charger, a user manual, and a warranty card. The watch looked sleek and stylish, but it felt cheap and light. The screen was small and dim, and the touch sensitivity was poor. The watch had many functions, such as heart rate monitor, GPS, pedometer, sleep tracker, alarm clock, calendar, etc., but some of them did not work well or accurately.

Temu Return Policy

According to the web search results, the return policy on Temu is as follows:

• You can return or exchange all products within 90 days of the purchase date in brand-new, unused condition with no shipping fees and for a full refund
• The few exceptions are items marked as non-returnable and apparel that has been worn, washed, or damaged
• The first return for every order is free at Temu. For the second and subsequent refunds from the same order, you can use the return label they provide and pay a $7.99 shipping fee, which will be deducted from your refund
• You can make a return by requesting a refund on your Temu account or through your order email. They will provide you with a return label that you can print and tape onto the package. You can check the refund status of your items on your order details page or through Temu’s notifications

Our Rating and Recommendation

Overall, we were satisfied with our shopping experience on Temu. We received our order faster than expected, and most of the items were of good quality and matched the descriptions on the website. We liked the variety and affordability of the products on Temu, as well as the customer service and support.

However, we also noticed some drawbacks of shopping on Temu. Some of the items were not very durable or reliable, such as the smart watch. Some of the items had poor packaging or instructions, such as the mini wooden house kit. Some of the items had limited availability or stock, such as the Halloween nail set.

Therefore, we would rate our shopping experience on Temu as 4 out of 5 stars. We would recommend Temu to anyone who is looking for cheap and fun products online, but not to anyone who is looking for high-end or professional products.

We hope this review was helpful for you. If you want to try shopping on Temu yourself, you can visit their website here. Happy shopping!